State Farm® Insurance Agent Jeff Springer
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Julie Wikoff
May 28, 2026
"I absolutely adore this branch. Karen Pierce is always beyond kind, patient and very professional."
Teri Whobrey
May 27, 2026
"I have been with State Farm Insurance for years and would never consider using another agent/company. When I had my accident they were amazing and no stress. They had my vehicle in the shop and repaired in no time. I was back on the road in a timely manner and all my needs were met promptly! I couldn’t have asked or expected better treatment from an insurance company, from the claims department to the sales agent! Great people and service!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Radcliff to know that you had such a wonderful experience with us here on State Farm Agent Jeff Springer’s Team."
Claudia
May 27, 2026
"I have always had excellent service from Karen @ the front desk!!! She makes ne feel like I always part of an insurance famiky!! A pleasure to see her smile EVERY time!!!"
"Thank you for your kind review of State Farm Agent Jeff Springer’s Team. We appreciate it!"
Latabitha Andrews
May 15, 2026
"I love this place they do the job every time and especially my Front desk receptionist if I have questions about anything and making payments she is so quick to answer Mrs.Karen Pierce is her name she so sweet and friendly as well I been with state farm for years and they do me right every time thank you guys"
Regina Rhodes
May 14, 2026
"Karen at the front desk is always friendly and helpful"
Rilie Nall
May 13, 2026
"I absolutely love the service I always receive. We have several policies there. I always have fast responses and they bend over backwards to ensure I have what I need when I need it. Karen at the front desk is incredible. She has helped me work my way through so many confusing situations. She is always so polite and reaches out often with reminders if I need them."
iva wimp
May 13, 2026
"I love this State Farm office. I have been a customer for more years than I remember. Karen and Julie did a fabulous job running the office by themselves for the last six years. Always smiling and always helpful. I hope Mr. Springer appreciates how they retained and took care of the customers that he inherited."
Joy Fawbush
May 12, 2026
"Karen Pierce is the most honest and professional person I enjoy conversation with her when I talk to her to pay my mom's payment on her car insurance she is a very lovely lady"
Lori Alford
May 11, 2026
"Mrs. Karen at the front desk is always super friendly. She helps me every time I need her. If she can't, she points me in the direction that I need to go in."
Tony Fisher
May 11, 2026
"Very Good Service, Very Friendly and helpful resolving any issues."
Kim Graves
May 11, 2026
"Karen at the front desk has been more than helpful. She’s always smiling and always willing to go the extra shift to make sure you get your stuff leave it and done I would like to personally thank her."
Kenneth Monnette
May 7, 2026
"Karen is very helpful and friendly. Her customer service skills are top notch."
Justin Martir
May 6, 2026
"Karen K. was super helpful. A true representation of customer service. She was polite, knowledgeable, and very helpful. It's really encouraging knowing I have someone who is willing to take the time to explain my options in such a professional manner. Makes me a loyal customer when treated with such high quality. Thank Karen."
sonya huskey
May 6, 2026
"Karen at the front desk is always nice and knowledgeable about any questions you have and she always go the extra mile to help"
Nanette
May 5, 2026
"State Farm is an awesome insurance to have! Anytime I have needed anything or had questions about my coverage everyone in the office and on the phone has been very helpful and friendly !"
Virginia Dandridge
May 5, 2026
"I love talking to Karen Pierce, she is so friendly, ( thats one reason I stay with State Farm because of Karen) the towing sucks!!! This happened on Saturday, I was stuck out in the cold for 4 1/2 hours and they still didn't come, I finally called AAA, they came in 35 mins."
P. Breeze
May 4, 2026
"I just want to say Karen Pierce is the heart and soul of this place. She is extremely helpful and always goes over the top to keep me notified about any changes in my policy, upcoming bills, etc. and she is so sweet. I’ve never had a problem with my coverage thanks to her!!"
Jennifer Hicks
April 23, 2026
"I love Karen at the front desk, she is always so helpful and friendly"
Fredrick Gregory
April 22, 2026
"Great customer service."
Amy Medley
April 22, 2026
"Julie and Karen are amazing. Very helpful and friendly. Always knowledgeable and there when I need them."
Mike Hilse
April 20, 2026
"Karen is absolutely amazing!! Great customer service! Karen is the main reason I would stay with State Farm over another ins company! We need more representatives like KAREN!!"
Stephanie Mitoraj
April 20, 2026
"I have been with this State farm for 9 years at least! I've always had a great experience and everybody is so friendly! I really enjoy coming into the office to see Karen at the front desk to take my payment! Karen is always kind to me and my daughter ❤️ and she is one of the reasons I stay with State farm!"
Danita Styles
April 16, 2026
"Karen will give you the best service she is mind woman"
margie Thompson
April 15, 2026
"I am thankful for State Farm. Karen is knowledgeable and very helpful. She goes over and above to help clients with their insurance needs."
Kathy Boice
April 15, 2026
"Karen at front desk is a awesome person taking care of me for years"