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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Terhune jr

August 25, 2026

5  out of  5
rating by Mike Terhune jr
"Very professional and respectful"
We responded:
"Mike, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Ric Mcgehee

August 24, 2026

5  out of  5
rating by Ric Mcgehee
"Everyone at state farm is aways willing to go the extra mile for thier client's"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Allison Taylor

August 24, 2026

5  out of  5
rating by Allison Taylor
"Amazing people to work with. Miss Karen and Miss Julie are fantastic! Have had my coverage here for years."
We responded:
"Allison, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Radcliff. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jeff Springer and Team "
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Vanessa Kaeseman

August 21, 2026

5  out of  5
rating by Vanessa Kaeseman
"Karen Keller was great. Explained everything very well. Will definitely recommend her to everyone."
We responded:
"Vanessa, thank you for the fantastic review! We’re always here to support you with your insurance needs in Radcliff. "
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Rita

August 12, 2026

5  out of  5
rating by Rita
"Anytime I contact the office everyone is friendly and kind, also if I have to leave a message I do receive a call back in a timely manner.. I hit a deer a little while back and State Farm came through for me immediately and did not increase my policy rates.."
We responded:
"Rita, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Maria Lowe

August 9, 2026

5  out of  5
rating by Maria Lowe
"Karen is a fantastic part of the crew. She knows her customers and helps with anything that she can. My family has been with State Farm for over 30 years always get great customer service at the local office. Not to happy with the last couple of adjusters on my roof denial saying it isn't bad ..so leaking inside the house isn't bad huh?? Fix the problem there State Farm before 30 years plus walks"
We responded:
"Maria, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Cheryl Wood

August 7, 2026

5  out of  5
rating by Cheryl Wood
"Staff is always very nice and helpful I am very satisfied with my coverage"
We responded:
"Hi Cheryl, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Jeff Springer’s team.  Please reach out to us if any questions come up!  - Jeff Springer’s Insurance Team "
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Louise Gordon

August 5, 2026

5  out of  5
rating by Louise Gordon
"Karen and employees have always been helpful in answering my questions"
We responded:
"Louise, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Radcliff insurance team! - Your State Farm Agent, Jeff Springer "
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Jam Box

August 4, 2026

5  out of  5
rating by Jam Box
"All the staff, especially Karen Pierce are very helpful."
We responded:
"Jam, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Tim Warren

August 3, 2026

5  out of  5
rating by Tim Warren
"Karen at front desk always helpful"
We responded:
"Tim, thank you for the fantastic review! We’re always here to support you with your insurance needs in Radcliff. "
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Hester Wenk

August 3, 2026

5  out of  5
rating by Hester Wenk
"Karen p is a great person just love her .she is always very helpful with what ever I need help with"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Jeff Springer’s team. "
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Charley Drown

July 29, 2026

5  out of  5
rating by Charley Drown
"I've been with state farm for years now. They're dependable, down to earth, honest, and always willing to work with me. Karen is always willing to help me and keep me updated with any potential changes. Altogether an amazing team!!!"
We responded:
"Charley, thank you for the fantastic review! We’re always here to support you with your insurance needs in Radcliff. "
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Amy Luna

July 28, 2026

5  out of  5
rating by Amy Luna
"The front desk Karen is always super helpful, cheerful, & happy to help. She always puts a smile on my face."
We responded:
"Thank you so much for your wonderful feedback of us here at Jeff Springer’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jeff Springer’s Insurance Team "
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josh Dailey

July 22, 2026

5  out of  5
rating by josh Dailey
"Been going here for over 10 years best insurance company in Hardin County"
We responded:
"josh, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Jeff Springer and Team "
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Terry Burnett

July 21, 2026

5  out of  5
rating by Terry Burnett
"State farm is amazing they are quick to help when needed."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Radcliff. "
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Charles Jones

July 17, 2026

5  out of  5
rating by Charles Jones
"Karen at front desk is always helpful"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Radcliff insurance team. "
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LL Agyemang

July 16, 2026

5  out of  5
rating by LL Agyemang
"Jeff and Karen excellent representative.
I recommend!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Amy lou

July 16, 2026

5  out of  5
rating by Amy lou
"State Farm has always did right by me and I have been with them for many, many years. Great insurance company and great people. Karen and Julie have always been great to me. Such sweet lady’s and a pleasure to work with."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Radcliff insurance team. "
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George Ball

July 14, 2026

5  out of  5
rating by George Ball
"Karen always very friendly. Super quick service. Highly recommend!?!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Radcliff. "
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Hannah Hicks

July 10, 2026

5  out of  5
rating by Hannah Hicks
"Karen is great & always helpful !"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeff Springer’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kassie Risinger

July 6, 2026

5  out of  5
rating by Kassie Risinger
"I have been with State Farm for years and have had nothing but good experiences. I especially appreciate Karen and all of her help that she has provided over the years."
We responded:
"Thank you for the fantastic review, Kassie! We are always here to help with your insurance needs here in Radcliff . "
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Angie Kabalen

June 19, 2026

5  out of  5
rating by Angie Kabalen
"The staff (especially Karen) have been AMAZING!! High quality of professionalism and courtesy. I put my trust in them."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jeff Springer’s Team. "
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Jill Rayburn

June 19, 2026

5  out of  5
rating by Jill Rayburn
"Love this office! Known Karen (front desk) for many years, even before she joined this office. She and Julie have been super helpful through our claims, and are so pleasant and helpful."
We responded:
"Thank you so much for the 5-stars, Jill! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Bill Rethmeier

June 19, 2026

5  out of  5
rating by Bill Rethmeier
"Karen at the front desk is great"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jeff Springer’s Team here in Radcliff . "
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Patricia Stratton

June 17, 2026

5  out of  5
rating by Patricia Stratton
"Always had very good service and very helpful when needed.
Karen has always been helpful when I needed anything.
Very friendly place."
We responded:
"We are grateful for your 5-star review, Patricia! Thanks for taking a moment to share your positive rating of State Farm Agent Jeff Springer’s Team here in Radcliff . "