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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charles Jones

July 17, 2026

5  out of  5
rating by Charles Jones
"Karen at front desk is always helpful"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Radcliff insurance team. "
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LL Agyemang

July 16, 2026

5  out of  5
rating by LL Agyemang
"Jeff and Karen excellent representative.
I recommend!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Amy lou

July 16, 2026

5  out of  5
rating by Amy lou
"State Farm has always did right by me and I have been with them for many, many years. Great insurance company and great people. Karen and Julie have always been great to me. Such sweet lady’s and a pleasure to work with."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Radcliff insurance team. "
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George Ball

July 14, 2026

5  out of  5
rating by George Ball
"Karen always very friendly. Super quick service. Highly recommend!?!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Radcliff. "
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Hannah Hicks

July 10, 2026

5  out of  5
rating by Hannah Hicks
"Karen is great & always helpful !"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeff Springer’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kassie Risinger

July 6, 2026

5  out of  5
rating by Kassie Risinger
"I have been with State Farm for years and have had nothing but good experiences. I especially appreciate Karen and all of her help that she has provided over the years."
We responded:
"Thank you for the fantastic review, Kassie! We are always here to help with your insurance needs here in Radcliff . "
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Angie Kabalen

June 19, 2026

5  out of  5
rating by Angie Kabalen
"The staff (especially Karen) have been AMAZING!! High quality of professionalism and courtesy. I put my trust in them."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jeff Springer’s Team. "
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Jill Rayburn

June 19, 2026

5  out of  5
rating by Jill Rayburn
"Love this office! Known Karen (front desk) for many years, even before she joined this office. She and Julie have been super helpful through our claims, and are so pleasant and helpful."
We responded:
"Thank you so much for the 5-stars, Jill! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Bill Rethmeier

June 19, 2026

5  out of  5
rating by Bill Rethmeier
"Karen at the front desk is great"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jeff Springer’s Team here in Radcliff . "
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Patricia Stratton

June 17, 2026

5  out of  5
rating by Patricia Stratton
"Always had very good service and very helpful when needed.
Karen has always been helpful when I needed anything.
Very friendly place."
We responded:
"We are grateful for your 5-star review, Patricia! Thanks for taking a moment to share your positive rating of State Farm Agent Jeff Springer’s Team here in Radcliff . "
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Belinda Pickett

June 11, 2026

5  out of  5
rating by Belinda Pickett
"I have had the pleasure of doing business on the phone with Karen and she has been so nice and professional on what I need as far as paying my insurance on cars and my house."
We responded:
"Belinda, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jeff Springer’s Team here in our Radcliff office. "
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Sheklia Mcclarity

June 9, 2026

5  out of  5
rating by Sheklia Mcclarity
"Karen, at the front desk is always ready and very helpful with any situation I have."
We responded:
"Thank you so much for the 5-stars, Sheklia! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jeff Springer’s Team anytime."
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Teena Wilkerson

June 8, 2026

5  out of  5
rating by Teena Wilkerson
"Karen is absolutely amazing"
We responded:
"Thanks so much for the amazing review, Teena! We really appreciate your support here in Radcliff . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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kristy glenn

June 8, 2026

5  out of  5
rating by kristy glenn
"I have been a customer for many years and Karen at the front desk has been very helpful and friendly"
We responded:
"kristy, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jeff Springer’s Team here in our Radcliff office. "
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shannon powell

June 4, 2026

5  out of  5
rating by shannon powell
"Karen is always courteous and helpful. She always leaves me smiling with her great attitude."
We responded:
"Thanks so much for the amazing review, shannon! We really appreciate your support here in Radcliff . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Sonya Wright

June 1, 2026

5  out of  5
rating by Sonya Wright
"This Statefarm in radcliff is awesome. I have called and talked with karin about what i need and she is always there to help me."
We responded:
"Thank you for the amazing review, Sonya! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Julie Wikoff

May 28, 2026

5  out of  5
rating by Julie Wikoff
"I absolutely adore this branch. Karen Pierce is always beyond kind, patient and very professional."
We responded:
"Julie, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jeff Springer’s Team here in our Radcliff office. "
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Teri Whobrey

May 27, 2026

5  out of  5
rating by Teri Whobrey
"I have been with State Farm Insurance for years and would never consider using another agent/company.
When I had my accident they were amazing and no stress. They had my vehicle in the shop and repaired in no time. I was back on the road in a timely manner and all my needs were met promptly!
I couldn’t have asked or expected better treatment from an insurance company, from the claims department to the sales agent!
Great people and service!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Radcliff to know that you had such a wonderful experience with us here on State Farm Agent Jeff Springer’s Team."
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Claudia

May 27, 2026

5  out of  5
rating by Claudia
"I have always had excellent service from Karen @ the front desk!!! She makes ne feel like I always part of an insurance famiky!! A pleasure to see her smile EVERY time!!!"
We responded:
"Thank you for your kind review of State Farm Agent Jeff Springer’s Team. We appreciate it!"
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Latabitha Andrews

May 15, 2026

5  out of  5
rating by Latabitha Andrews
"I love this place they do the job every time and especially my Front desk receptionist if I have questions about anything and making payments she is so quick to answer Mrs.Karen Pierce is her name she so sweet and friendly as well I been with state farm for years and they do me right every time thank you guys"
We responded:
"We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!"
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Regina Rhodes

May 14, 2026

3  out of  5
rating by Regina Rhodes
"Karen at the front desk is always friendly and helpful"
We responded:
"Thanks so much for the honest review, Regina. If there is anything we can do here on State Farm Agent Jeff Springer’s Team to improve your impression, we would appreciate your insights. We are grateful you took the time to leave a review, Regina. If there is something we can work on to earn a higher rating, please reach out to us here on State Farm Agent Jeff Springer’s Team."
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Rilie Nall

May 13, 2026

5  out of  5
rating by Rilie Nall
"I absolutely love the service I always receive. We have several policies there. I always have fast responses and they bend over backwards to ensure I have what I need when I need it. Karen at the front desk is incredible. She has helped me work my way through so many confusing situations. She is always so polite and reaches out often with reminders if I need them."
We responded:
"Rilie, thank you for your wonderful review of State Farm Agent Jeff Springer’s Team!"
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iva wimp

May 13, 2026

5  out of  5
rating by iva wimp
"I love this State Farm office. I have been a customer for more years than I remember. Karen and Julie did a fabulous job running the office by themselves for the last six years. Always smiling and always helpful. I hope Mr. Springer appreciates how they retained and took care of the customers that he inherited."
We responded:
"Thank you for the amazing review, iva! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Joy Fawbush

May 12, 2026

5  out of  5
rating by Joy Fawbush
"Karen Pierce is the most honest and professional person I enjoy conversation with her when I talk to her to pay my mom's payment on her car insurance she is a very lovely lady"
We responded:
"Thank you for your kind review of State Farm Agent Jeff Springer’s Team. We appreciate it!"
Profile photo of Lori Alford

Lori Alford

May 11, 2026

5  out of  5
rating by Lori Alford
"Mrs. Karen at the front desk is always super friendly. She helps me every time I need her. If she can't, she points me in the direction that I need to go in."
We responded:
"Karen is instrumental to the team and our relationship without our customers. She has done a great job, keeping everyone informed and we are happy to have our on our team. - Jeff - "